Privacy Policy

1. Introduction

ZenFlow Yoga ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenflow-yoga.com, use our mobile application, purchase our services, or participate in our yoga classes and programs.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services. By accessing our website, registering for classes, or purchasing our products, you consent to the collection, use, and disclosure of information in accordance with this policy.

2. Information We Collect

2.1. Personal Information You Provide

We may collect the following personal information when you register for an account, purchase services, or communicate with us:

• Contact information (name, email address, phone number, mailing address)
• Billing and payment information (credit card details, billing address)
• Account credentials (username, password)
• Health information (medical conditions, injuries, fitness level) that you voluntarily provide to help us tailor your yoga experience
• Demographic information (age, gender)
• Booking history and preferences
• Communications you send to us (inquiries, feedback, testimonials)

2.2. Information Collected Automatically

When you visit our website or use our mobile application, we may automatically collect certain information about your device and usage, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on site, links clicked)
• Location data (with your permission)
• Cookies and tracking technologies (see our Cookie Policy section)

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Process transactions and manage your account
• Provide, maintain, and improve our services
• Communicate with you about bookings, promotions, and updates
• Personalize your experience and tailor content
• Process and manage class bookings and schedules
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our website and services
• Send marketing communications (with your consent)
• Protect against unauthorized access and legal liabilities
• Comply with legal obligations

4. Disclosure of Your Information

We may share your personal information in the following situations:

4.1. Third-Party Service Providers

We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as:

• Payment processors
• Class scheduling and booking systems
• Email marketing platforms
• Analytics providers
• Customer service platforms

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.2. Legal Requirements

We may disclose your information where required to do so by law or subpoena, or if we believe that such action is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.3. Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or uses of your personal information.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and applicable legal requirements.

In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

6. Cookie Policy

Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

6.1. Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow to deliver advertisements more relevant to your interests

6.2. Managing Cookies

Most web browsers allow some control of cookies through browser settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us at privacy@flerovante.com.

8. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we discover that a child under 16 has provided us with personal information, we will delete such information from our servers.

9. Security of Your Information

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include encryption, secure server facilities, and staff training.

However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Third-Party Links

Our website may contain links to third-party websites and services that are not owned or controlled by ZenFlow Yoga. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@flerovante.com
Phone: +31 673 823 8938
Address: Kishima 4-6-4, Sugiyama Town
Minami Ward, Hamada City
Okinawa Prefecture, 9755432
Japan